DEVA enhances accuracy and compliance while reducing costs by verifying all dependents on an employer's health benefits plan. The platform is built on four foundational pillars — Employee Portal, HR Admin Module, Broker Admin Platform, and AI-Driven Support & Campaign Tools — that deliver an end-to-end verification experience.
Secure login and e-mail registration, a one-click eligibility verification form, guided document upload with step-by-step prompts, and a live status dashboard for every employee.
Real-time audit dashboard with full visibility into employee activity and verification KPIs. Corrective tools to upload documents on behalf of employees, resend notices, or override decisions via exception workflows. Customizable reports by tier, region, or cost center.
White-label deployment lets brokers roll out DEVA under their own brand. Rapid client onboarding in 1–2 days configuring portal URLs, branding, eligibility rules, and messaging. Multi-client oversight dashboard.
An AI voicebot and embedded chatbot resolve employee queries in real time, with intelligent live-agent handoff and callback scheduling for complex queries.
Automated multichannel outreach via email, SMS, and WhatsApp throughout the audit lifecycle. Brokers can configure timing, frequency, and message templates per client group.
Step-by-step prompts ensure employees submit the correct supporting documentation (marriage certificates, birth records, etc.) the first time — with admin override and exception handling.
Employee verification portal, HR audit dashboard, and broker oversight — built around a one-time audit combined with ongoing verification of every dependent.
A one-time audit combined with ongoing verification ensures only eligible dependents remain on your benefits plan.
Ensure employees receive the maximum value from their benefit schemes by removing cost dilution caused by ineligible dependents.
Keep all organizational eligibility data accurate, up-to-date, and audit-ready with a documented trail for every decision.
Reduce compliance risk under ERISA and DOL guidelines through structured, documented verification.
Flexible pricing models — clients pay only a portion of verified savings after completion, with no upfront fees.
Managing eligibility across multiple locations, bargaining units, and plan tiers creates significant administrative overhead and claims cost leakage. DEVA handles complex eligibility groups and multi-site deployments with customizable rules and centralized HR oversight.
HR teams lack the bandwidth to manually conduct audits while maintaining daily benefits operations. DEVA automates the entire audit workflow with guided self-service, AI document review, and corrective tools.
Brokers want to offer DEVA as a value-added service but lack the infrastructure to manage simultaneous audits. The white-label Broker Admin Platform enables onboarding clients in 1–2 days and managing all accounts from one interface.
Organizations subject to ERISA and DOL guidelines face increasing regulatory scrutiny. DEVA creates a documented audit trail for every verification decision, reducing compliance risk and supporting reporting requirements.
Secova's DEVA platform is available with zero upfront cost and a risk-free, results-based engagement model. Talk to a DEVA expert today.
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